Hello I have been attempting to get this issue fixed for months, but I am turning up empty corners. My ios device running the TeamViewer app, seems to be blocked when attempting to access my devices remotely. What doesn't make sense is it is only my ios device that cannot remote into my other devices. When using many of my…
Dear Support Team, Can you please help me for one of our customer getting error as "sorry connections had blocked because of overdue invoice". Customer ticket ID is [Removed as per Community Guidelines]
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Been all over website signing in multiple times doing it all repeatedly. Chat robot unresponsive. Cannot create a support ticket - {"code":"internal_error","message":"We're sorry, but something went wrong."} Called support and after confirming I am a free user was hung up on multiple times. Haven't even used the software…
I cannot open ticket. Teamviewer is not providing proper instruction to cancel the Individual Subscription. Eventho I am paying over [removed per Community Guidelines]for it, Teamviewer is calling this "FREE" subscription.... I need to cancel the subscription. Please help.
Dear Teamviewer Support Team, I hope this message finds you well. I am writing to express my deep concern and frustration regarding the recent deactivation of my Legacy Premium license, which I have been using reliably for the past decade across multiple platforms and devices. To my shock and dismay, I was abruptly kicked…
I ma a Work Pro Remote member. I am being listed as a free meember even though my subscription is on automatic renewal thru 3/24/25. I amb eing kicked off the site after a few minutes. How do I correct Thnaks
I made a purchase for remote access on 28th January. It was done through teamviewer hk through AliPay. Here is the info: As of 30th January I still see free license in my console. Also I am unable to login through the desktop application, tells me I've reached the maximum allowed devices. Hope I can get a fix reasonably…
I just purchased a new TeamViewer Business Plan (Single User) that I need to use urgently. I did receive the TeamViewer order confirmation email. However, I did not receive a separate email with my invoice. When I try to sign in to customer portal, it says I have not activated my customer portal account and gives me a link…
Dear TeamViewer Support Team, I am writing to express my concern regarding the cancellation of a license I purchased upfront. It has come to my attention that despite the license being fully paid for at the time of purchase, it has been cancelled, and you are now requesting I transition to a subscription-based payment…
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