I bought two licence mistakenly. So I want to refund one of the two

jayuloy

Hi, I send feedback. But I write same question here. (removed by moderator)

 

I used teamviewer business licence for a year. yesterday, my license was expired. So I tried to renewal, but I bought two licence of teamviewer.mistakenly. So I want to refund one of the two.

 

I want to refund old license and activate new license or my account. How do I do?

JeanK

Hello @jayuloy

Thank you for your message and welcome to the TeamViewer Community! ?

You will need to contact our customer support directly to get this sorted.

You can contact our customer via the following link:

• Via phone: https://www.teamviewer.com/en/support/contact/ 
• Via support ticket: https://support.teamviewer.com/a/ 

I thank you in advance for your understanding.

Best regards

Jean

JeanK

Hello @jayuloy

Thank you for your message and welcome to the TeamViewer Community! ?

You will need to contact our customer support directly to get this sorted.

You can contact our customer via the following link:

• Via phone: https://www.teamviewer.com/en/support/contact/ 
• Via support ticket: https://support.teamviewer.com/a/ 

I thank you in advance for your understanding.

Best regards

Jean

jayuloy

Thank you for your reply.