Customer Portal Link sent to unknown stranger

lching

Dear team viewer, 

I received the license activation PDF, clicked on the activation link and created a new user. However, the activation link was sent to some one else out of my company email domain. 

As such, I do not able to activate my business license

this is an unknown email address.

JeanK

Hello @lching,

Thank you for your message and welcome to the TeamViewer Community! ?

You will need to contact our customer support directly to get this sorted.

You can contact our customer via the following link:

• Via phone: https://www.teamviewer.com/en/support/contact/ 
• Via support ticket: https://support.teamviewer.com/a/ 

I thank you in advance for your understanding.

Best regards

Jean