Authentication password wrong

NightFury

Hello people. I have problem connecting to my remote computer. I was using my custom saved password for connection, and now when I try to connect Im getting message that my password is not correct. I connected with that password for 2 years, i did not even need to type it. That computer that I want to connect to is not close to me, any suggestions? I can see that it is online, but I cant connect. 

JeanK

Hello @NightFury

Thank you for your message and welcome to the TeamViewer Community! ?

This is, indeed, strange and should not happen. ?

I would recommend you to set up a new personal password on the remote computer.

We explain how to proceed in this Knowledge Base article right here: Set up a personal password 

I hope this could help. ?

Best regards

Jean