broken pop up blocking access

NFLJon

A new "Buy Now" pop up displays when loading RemoteAccess that I can't get around to login to remote computer.  Last night, the pop up was not there.

NFLJon

Thanks, Jean, for your reply.  The problem seems to be resolved. I followed BuyNow,  downloaded the free version, installed, connected to remote computer, rebooted remote computer and all seems resolved. 

 

JeanK

Hello @NFLJon,

Thank you for your message and welcome to the TeamViewer Community! ?

Could you please post a screenshot of this popup, so we can understand what you are referring to?

Best regards

Jean

NFLJon

Thanks, Jean, for your reply.  The problem seems to be resolved. I followed BuyNow,  downloaded the free version, installed, connected to remote computer, rebooted remote computer and all seems resolved.