broken pop up blocking access

A new "Buy Now" pop up displays when loading RemoteAccess that I can't get around to login to remote computer. Last night, the pop up was not there.

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NFLJon

Thanks, Jean, for your reply. The problem seems to be resolved. I followed BuyNow, downloaded the free version, installed, connected to remote computer, rebooted remote computer and all seems resolved.

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NFLJon

JeanK

Hello @NFLJon,

Thank you for your message and welcome to the TeamViewer Community! ?

Could you please post a screenshot of this popup, so we can understand what you are referring to?

Best regards

Jean

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