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Wrong licence received

Hello,

 

I received a licence from my software Provider SCC, but when i activate it.

that not my account which appeared, it's another one.

i want to open a ticket to teamwiever for support but my licence is free since july.

can't join anybody on phone and can't an online ticket

I was in infnite loop since last week.

how i can do to solve my issue

Thanks in advance

 

Best regards

Best Answer

Answers

  • Yes and they ask me to contact teamviewer support

    At this point, everybody tell me  to contact each other

    I have no idea how to solve my issue

  • JeanK
    JeanK Posts: 3,846 Moderator

    Hello @allamb,

    Then, I recommend you to gather all the TeamViewer license information you received from your software provider and to call our support directly. You will find our phone numbers here: https://www.teamviewer.com/en/support/contact/ 

    Best regards

    Jean

    French Community Moderator
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