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I paid a year's license fee in August and have used it for 4 months. I has been good until today 10th Dec I keep receiving a request for upgrading to business plan when I link up my computer in the office with my computer at home. When I reject the request, I cannot connect my computer at home. It is found I have not…
I cannot contact you cause you made it difficult to do so. There is no email to contact you and the only thing I can do is to write here cause everything redirects me here. So now what I will have to wait until someone answers my question - given number of posts I see unanswered this isn't much of a support… My license has…
Hi, I have purchased a Multi-User TeamViewer Premium Licence, I have received the invoice and Activate Your TeamViewer Customer Portal email but I have not received the Licence Activation email! I am not able to create a ticket as my Licence has not been activated! Please look in to this URGENTLY as you have not supplied…
I recently purchased a TeamViewer Remote Access License and received the invoice for the transaction. However, I have not yet received an activation email, and the subscription is not visible in my account. Could you please assist me in resolving this issue? I need to start using the service as soon as possible, and any…
As part of vendor support received for specific application, they are installing TeamViewer Host in our machines, they own a full license for TeamViewer, however, we are not sure if the Host installations in our environment need a separate TV license or these are covered from the vendor full license?
I purchased a single user remote access license today, which shows up in the customer portal as active, but when I sign into the management console or teamviewer app it says I am running the free license and thus bound by the restrictions of doing so. I would post a ticket but I am re-directed to a knowledgebase link about…
Hi, I have an existing Remote Access License paid for since March. I am trying to access support for this license; over the phone it tells me to submit a ticket, but when I click on the support link to submit a ticket, it takes me to the community group. I have looked at my account, and it lists my license type as 'Free',…
We have a tensor license. When I tried to apply license to a user, I get this error: License you tried to activate is already activated on another Teamviewer account Please advise
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