The most recent content from our members.
I recently purchased a TeamViewer Remote Access License and received the invoice for the transaction. However, I have not yet received an activation email, and the subscription is not visible in my account. Could you please assist me in resolving this issue? I need to start using the service as soon as possible, and any…
This discussion has been merged.
As part of vendor support received for specific application, they are installing TeamViewer Host in our machines, they own a full license for TeamViewer, however, we are not sure if the Host installations in our environment need a separate TV license or these are covered from the vendor full license?
Hi, I have purchased a Multi-User TeamViewer Premium Licence, I have received the invoice and Activate Your TeamViewer Customer Portal email but I have not received the Licence Activation email! I am not able to create a ticket as my Licence has not been activated! Please look in to this URGENTLY as you have not supplied…
I purchased a single user remote access license today, which shows up in the customer portal as active, but when I sign into the management console or teamviewer app it says I am running the free license and thus bound by the restrictions of doing so. I would post a ticket but I am re-directed to a knowledgebase link about…
Hi, I have an existing Remote Access License paid for since March. I am trying to access support for this license; over the phone it tells me to submit a ticket, but when I click on the support link to submit a ticket, it takes me to the community group. I have looked at my account, and it lists my license type as 'Free',…
We have a tensor license. When I tried to apply license to a user, I get this error: License you tried to activate is already activated on another Teamviewer account Please advise
I have yet to receive the license activation email after several days, despite the promise of instant access at the time of payment. I would like to cancel my subscription, but cannot submit a ticket because I never received the activation email. Need options before I dispute the credit card charge.
i have done payment from last week and subscription in customer portal show active but in management console still showing free license. after looking in forum and Q&A i think i have missed out the activation email from team viewer, check from email few times and found i did not receive any email regarding license…
In September 2010 I bought a lifetime license for Teamviewer 5. Was I under the mistaken impression that it was for MY lifetime and not that of the version?? Several years ago when security issues required that v. 5 was no longer secure, I got a free upgrade to v. 9. While that was a nice gesture, v.15 was the then current…
It looks like you're new here. Sign in or register to get started.