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Do I need a Licence??

I'm trying to connect to someone's Android phone, I have a "free licence" never really used Teamviewer up until today, but when I try to connect from my PC it says I need a licence, when I connect from Android phone to theirs it wont let me actually take control of their phone to configure an app for them. It's personal use as I will probably never need it again and it's helping out a family member. So why do I need a licence, and why won't the android app allow me to actually do anything? It just shows a little blue hand when I try to do anything.

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