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Hello, I would like to report a regression introduced with the December update of TeamViewer QuickSupport and Host for Android. Issue description Until the November version, remote control worked correctly on Motorola devices using QuickSupport together with the Universal Add-on. After updating QuickSupport in December:…
When I try to login using the app it goes through all the motions, sends a notice to my email which I respond to to add as a trusted device, it then goes back to giving me the option to log in. I can login on my computer as well as the browser on my Samsung 25 Ultra. I have tried to uninstall and reinstall; both from…
I have problem when I try to control my device It only shows the cursor I can’t move or touch anything on the screen And the interaction method is put as touch
I set up a remote access TeamViewer Host app for my android box when I was home but now that I moved to a different city, it doesn't connect from my mac and it's on based on what the ring camera shows, also the credentials are the same. Does it need to be on the same network or is it a different issue?
Since I enabled 2fa on teamviewer computers, am having issues with 2fa notification being sent . Last time I reported this and then it worked . Now am stuck not able to connect because 2fa notification not coming to mobile. How can this be fixed now?
I am being told that one can control an Android phone remotely without a screen sharing acceptance response if the Android phone is using a software version older than 10. The first time sharing there will be a prompt that says "do not show me this again" and future connections do not require acceptance and Google/Android…
so I am currently testing the control of a personal Android phone from an iPhone. I open and approve a session including screen sharing. I make a couple of taps or swipes and then for no apparent reason the Android screen no longer reacts to touches on the iPhone. I have discovered that the bottom keys on the Android phone…
I intend to help my old father (93 years old) with his new Samsung S23. He has installed Teamviewer QS on his mobile phone and I have had the Teamviewer program downloaded to my computer (MacBook Pro) for several years, and I have also had a free license for the same amount of time. When I search for a possible update of…
we have been having issues lately. TeamViewer closing all connections and shutting down. no errors, just shuts off. happening to multiple people withing company.
I have downloaded the Teamviewer app on the iphone and I have downloaded the Quick Support app on the Android phone. I get the two phones to talk to each other and I can see the screen of the Android phone on my iphone but I have yet to figure out how to control the screen of the android phone using the iphone. My other…
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