Why with a trusted device on one account after 1 connection it asks to confirm remote access on the

S00nyyxx_

G I hope for help

Chisa_R

Hi @S00nyyxx_,

Welcome to the TeamViewer Community ☺️

Thank you for reaching out with your question about trusted devices. To assist you efficiently, I'd like to clarify the situation you're encountering.

1. May I ask what kind of confirmation is being prompted after setting your device as a trusted device? If possible, could you please share a screenshot of the confirmation prompt?
2. Also, what were you attempting to do when this prompt appeared?

I'd appreciate it if you could provide us with more details about the situation you're facing so we can assist you further! 😀
Looking forward to hearing from you soon.

Chisa