License already in use

futuretech Posts: 1
edited May 2023 in Licensing

Messed up orignal activation.  Not sure of correct email or password...  How to reset and start activation over again?



  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @futuretech,

    Thank you for your post and welcome to our community.

    If you have forgotten your TeamViewer account password, you can request a password reset in the TeamViewer software or in the TeamViewer Management Console. Then you can check if your license has been activated on your current account. If you still couldn't locate the activated account, please reply to this post and we're happy to investigate it further for you.

    Kind regards,