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Navigation keys not working

I'm using using Teamviewer app on a Pixel 4a with Android 11 to control another Android phone (V8), using QuickSupport.

In the controlling teamviewer app the icons for the navigation keys (home, back, last apps) are shown, but pressing has no effect.

And help or ideas welcome, thanks !!

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  • JeanK
    JeanK Posts: 3,846 Moderator

    Hello @remoteguru,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you tell us what is the exact model of the Android device you are trying to connect to?

    Many thanks in advance.

    Stay safe and sane! ?

    Jean

    French Community Moderator
  • Hello Jean,

    thanks you for your quick response!

    The phone I connect to is a Samsung A3 2017 (model number SM-A320FL), running Android 8.0.

    Stay safe and sane too !!

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