Purchased business licence but still on free licence
So I am trying to post this for the third time, if it allows me!
I have purchased a business licence but my id says that I am on a free licence. I seem to be missing an activiation email but I can not seek direct help as I have a free licence but have had £190.80 taken from my account. Any ideas would be most welcome? or should I cancel the payment and go somewhere else?