My Teamviewer is being Accessed by Mysterious "TeeamViewer Customer service"

LaxmiKanth

My Teamviewer is being accessed, as I was watching some one tried to connect

and while watching  muted the speaker, and also opened my browser trying to visit

paypal.com, when I checked who has connected as My PC can be accessed by my colleagues

the connected PC name : Teamviewer Customer Service" and suddenly they disconnected.

When I checked the Log : It was "Teeam Customer Service" bingo the check Name with spelling

checked the Log :

020/11/11 23:43:31.007 22640 18492 G1 VoIP: Receiver: Participant channel "TeeamViewer Customer service (**)" [**Please do not post TeamViewer IDs**,**Please do not post TeamViewer IDs**] (V3): Removed from mixer

 

I think its very serious, 

Please teamviewer team check the above Teamviewer ID as well and take care of them

 

Fiona_G

Hi @LaxmiKanth,

Thank you for your post. I’m sorry to hear about your experience.

Please have a look at this article about TeamViewer and Scamming and report what happened to you via this page: Report a scam. Our dedicated team will assist you with this issue.

Please also ensure a change of the TeamViewer password for incoming connections both for the random password and your password for unattended access (If you have set up).

You can find more information regarding this topic in this thread.

I hope this helps! Thanks and stay safe!

Best regards,

Fiona