show a Name instead of the ID in client side

bostongeorge

We are 5 technician using the same TeamViewer account to connect to our clients.

When we connect to the client, it show up our "Company Name"+ "ID" .

ID changes depending on which technician is connecting.

Is it possible to show a name instead of the ID in the client side?

Something like: "Company Name" + "Techcnician Name"

Natascha

Hi @bostongeorge 

Thank you for your post. ?

In the TeamViewer Management Console you are able to create a Company profile and add every technician with a personal mail address. 

Afterwards, everyone should log in with his account to the TeamViewer application. After a connection is established, the individual name of the technician executing the session and his ID is displayed in the TeamViewer panel. The company name is not displayed in this case.

It is currently not possible to exclude the ID from the connection panel. 

Hope this could help. Don't hesitate to contact us again, if there are any further questions. 

All the best,
Natascha ?‍♀️