Confusing Message

alf1231
alf1231 Posts: 1
in General questions

I pulled up Team Viewer and had the other person sign on using the password I gave them. This person immediately was booted, and a notification popped up (paraphrasing) that the company appreciated my support, and that I had the option to "Buy" "Like" or "Close". The Team Viewer account I am using says at the top "Free license - non-commerical use only". What did I do wrong? It almost appeared like a "free trial" kind of message... I am so confused on where to go from here.

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  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @alf1231,

    Thank you for your message and welcome to the TeamViewer Community! ?

    You didn't do anything wrong here. As we are offering a free service for private use ("non-commercial" use), we also display pop-ups to advertise our professional licenses.

    I hope this could help. ?

    Best regards

    Jean

    Community Manager

Trustpilot

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