I pulled up Team Viewer and had the other person sign on using the password I gave them. This person immediately was booted, and a notification popped up (paraphrasing) that the company appreciated my support, and that I had the option to "Buy" "Like" or "Close". The Team Viewer account I am using says at the top "Free license - non-commerical use only". What did I do wrong? It almost appeared like a "free trial" kind of message... I am so confused on where to go from here.