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Connect to meeting not possible

Meeting initiated from Windows (Corporate 15.12.4).

Joining from android (15.13.12 BL) not possible.

Error: the meeting you are trying to join is incompatible with your teamviewer meeting version. Try QuiickJoin.

No QuiickJoin app for android?

Blizz related?

Comments

  • Natascha
    Natascha Posts: 1,349 Senior Moderator

    Hi @FF3TV 

    Thank you for your post and welcome to our Community ?

    Can you please download and install TeamViewer Meeting (former Blizz) on your Windows device and try it again? 

    TeamViewer Meetings' version number is 15.13.2 as well. Should work then.

    Looking forward to you answer and wish you a great day.
    All the best,
    Natascha?‍♀️

    German Community moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer

  • FF3TV
    FF3TV Posts: 2

    Do we really need a second program on windows? Perhaps a second license fee?

    "Start meeting" is still available in the "real" TeamViewer program.

    No old android app version available without Blizz?

  • Natascha
    Natascha Posts: 1,349 Senior Moderator

    Hi @FF3TV 

    Thank you for your answer. 

    Currently, you need an extra program. To execute a meeting, yo need the same version of the software on every side. Therefore, it's not possible to use an old version of the Meeting app. In addition, the old versions are not available. 

    Kindly ask you to test it with the TeamViewer Meeting app on Windows and Android. ?

    Let me know if there is anything else I could help you with.
    All the best,
    Natascha ?‍♀️

    German Community moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer