suspected commercial usermessage

FBCNormangee

[personal info removed per Community Guidelines]

I have not been able to locate or find any forms to correct this or make make contact with a customer rep. you may reach me at [personal info removed per Community Guidelines] Thanks for your help. Danny [personal info removed per Community Guidelines]

FBCNormangee

I have not been able to locate or find any forms to correct this or make make contact with a customer rep. you may reach me at [personal info removed per Community Guidelines] Thanks for your help. Danny [personal info removed per Community Guidelines]

My account has been tagged as commercial and our church is a non-profit organization an use the product for personal use only

JoshP

Hello Danny,

Thanks for your message.

Please know that use of TeamViewer in a non-profit does require a license. You can find more information, including how to request a discount for non-profit use, here.

Best,

Josh P

FBCNormangee

When I log in it states that I have a free personal version use which I have had for over two years. How do I get this fixed

JoshP

Hello Danny,

Thanks for your message.

For your use case, in your church organization, a license would be required. Non-profit organizations do require a license.

This is why it is flagged as commercial.

The above link will provide you a way to request a discounted license for your non-profit use.

Best,

Josh P