suspected commercial usermessage

Question

[personal info removed per Community Guidelines]

I have not been able to locate or find any forms to correct this or make make contact with a customer rep.  you may reach me at [personal info removed per Community Guidelines]   Thanks for your help.  Danny [personal info removed per Community Guidelines]

Josh P · Answer

Hello Danny,

Thanks for your message.

For your use case, in your church organization, a license would be required. Non-profit organizations do require a license.

This is why it is flagged as commercial.

The above link will provide you a way to request a discounted license for your non-profit use.

Best,

Josh P

FBCNormangee · Answer

When I log in it states that I have a free personal version use which I have had for over two years.  How do I get this fixed

Josh P · Answer

Hello Danny,

Thanks for your message.

Please know that use of TeamViewer in a non-profit does require a license. You can find more information, including how to request a discount for non-profit use, here.

Best,

Josh P