Can you adjust licencing cost? and How to cancel the licence?

cisys93

Hi! This is Jaesam.

I have got an invoice ** Removed due to privacy ** but cost is too high for us. So, can you discount price?

If you cannot discount, we would like to cancel temaviewer.

Please give me solution.

Thank you.

Natascha

Hi @cisys93

Thank you for your post and welcome to our community 👍

Regarding the price discussion, I kindly recommend contacting our sales team directly. You will find the contact information in the header above under Service --> Give us a call.

If you want to cancel, you have to open a ticket. You will also find the contact information in the header above under Service --> Submit a ticket. More relevant information regarding your subscription is provided in the following articles: All about Subscription and Subscription renewal.

Hope this could help and wish you a great day.

All the best,

Natascha 🙋‍♀️