Is there any record of Teamviewer user from the visited person about the main initiating user please ?
Hi @nowwiser,
We are sorry to hear about the issue you were experiencing.
Please have a look at this article about TeamViewer and Scamming and report what happened to you via this page: Report a scam.
Our dedicated team will assist you with this issue.
Please also ensure a change of the TeamViewer password for incoming connections both for the random password and your password for unattended access (If you have set it up).
A scamming group used your system to steal £3700 from my account at Lloyds bank ***Information removed as per Community Guidelines*** Pass 28-1-21 15:00 hrs UK https://community.teamviewer.com/ Account security - TeamViewer Support ***Information removed as per Community Guidelines*** 7-17hr
Hello @nowwiser,
You can find the incoming connection logs via the following path:
C:\Program Files (x86)\TeamViewer
The file is named Connections_incoming.txt
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