Good day,
a link to activate the license, the changed license was sent to our support. However, this link is useless to us because it says: The specified license is invalid. We tried to contact the support again, who solved this, but he is persistently silent. Will we get help here? Can we use the purchased license ??
The unresponsive support is this:
Kind regards,
[removed by a moderator due to Community Guidelines]
Customer Support Specialist
TeamViewer Germany GmbH * Bahnhofsplatz 2 * 73033 Göppingen * Germany
Commercial Register: Ulm HRB 534075
Managing Directors: Oliver Steil (CEO), Stefan Gaiser (CFO)
If anyone is interested in solving it, I will provide details.
Support for the paid version is at a very weak level. Or is it just a coincidence, and only the support worker in question is not enough for his tasks?
He stopped communicating by e-mail in any way. And our company still has no problem solved. Still, she paid properly.
