Yesterday we purchased Team Viewer remote and when I went to activate it, it is only activating the free version. I've tried to contact support since 3:00 PM yesterday and no response. I"m so frustrated.
I finally got through to them I had to act like I had a commercial license. It was very very frustrating and took 24 hours to finally get in contact with an actual human.
Same issue here. This whole company is horrendous. The website and the phone system keep telling me that I can create a support ticket online, but I see absolutely nowhere to do that, it just keeps redirecting me to this forum.