TeamViewer Activation Issue

wbracewell · 2021-02-18T07:52:27+00:00

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Good morning Support,

I am currently encountering the error message 'The token is not valid' while trying to activate the single user business license of TeamViewer (see attached screenshot).

Can you please help me with this matter?

Kind regards,

Wes

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Esther

Hi Wes - can you make sure the license is not yet activated on your account and that you are clicking the link for the license activation and not for the account activation!

Thanks, Esther

wbracewell

Hi Esther,

I have now managed to activate my TeamViewer business license.

Thank you for your help and assistance! It has been much appreciated.

Kind regard,

Wes

judylott

I have purchase business TeamViewer Plan i got an email for activate my plan but there is no activation link.

Yuri_T

Hi @judylott,

Thank you for your post.

I have created a support ticket for you in order to assist you further.

Please check your email and wait for an answer from our customer support representative.

I apologize for any inconvenience caused.

Kind regards,

Yuri