moving license between accounts

MJu Posts: 1
edited February 2021 in General questions

The company I work with has company's TVwr account. The boss ordered payment for the commercial license and he mistakenly typed in his account instead of company's account. Is any way to move paid license from his account to company's account?

The license is for up to 3 simultaneous TVwr sessions. With this mistake, all 3 users within a company need to use boss account to their sessions with remote computers. All 3 users should use company's account instead.

I will be grateful for advice.




  • Esther
    Esther Posts: 4,052 Former Community Manager

    Hi MJ, as you wrote he ordered a license for 3 simultaneous sessions, I assume it is the Corporate license. This one can be activated on all accounts within your company.

    He can basically assign it to all staff members via the User Management within the Management Console.

    Former Community Manager