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I have been trying to cancel your subscription for several days. I’ve wasted a significant amount of time on this—many hours of my valuable time. Eventually, I decided to go ahead and purchase the license for next year. I did so, but I am still shown as a free user without an active license. As a result, I am unable to use…
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I have experience the same thing as this other user did. It's too bad that nobody cared to provide an answer for this man. Long story short ! Yesterday 28th of March, I found that my account is just GONE ! All the managed devices (more than 20) GONE! My account was tied to a corporate license, and after I re-created my…
When i request user groups i get licence required. I've got a corporate licence and permissions set on the key. Why is this and how do i fix it? I'm aiming to get the id of a user group so i can share a device group with that user group via api. curl -X 'GET' \ 'https://webapi.teamviewer.com/api/v1/usergroups' \ -H…
I am using TeamViewer Remote Access on Windows 11. I have been using this setup for 3 years and worked fine. After renewing my subscription this week, I can't get back in to maintain my website. After I enter the login info, the program goes through it's logging in steps, then bounces back to the login console. There are…
Hi All, I like to enquire, if i subscribe to a single user subscription, am i able to (example) tv version 15 to access client tv version 14 and lower? I see that TV has enforce same version compatibility for both sides. quite frustrating as your clients may not have up to date tv.
I created account using third-party (google) and purchased a basic license. However, due to log in issues with third party account (and also modern UI), I would like to make new account using just email and then transfer my license to it and then delete this third-party-account. Is it possible?
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…