sent email = lost email?

Sir_Coffee_Black

trying to add a PC for remote since it has a busted screen.

but every time i try to log into it on teamviewer app (or in browser), it tells me i need to add it to trusted devices, which is what i'm trying to do. tells me it sent an email for confimation, but the email never arrives. yes i checked all my email folders.

what to do?

Michaelll

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Michaelll

1. On your computer, open Gmail.
2. In the search box, click the Down arrow .
3. Click the All Mail drop down, then select Mail & Spam & Trash.
4. Enter some information that's in the missing email.
5. At the bottom of the box, click Search 

Michaelll

1. On your computer, open Gmail.
2. In the search box, click the Down arrow .
3. Click the All Mail drop down, then select Mail & Spam & Trash.
4. Enter some information that's in the missing email.
5. At the bottom of the box, click Search 

MykPel

I'm having the same problem. The "trusted device" email never arrives. My only solution was to get a new email address (thank you Gmail!) and set up a new TeamViewer account with that email address. With the new account, I get the "trusted device" emails.

It seems lots of people have the same issue. I wish the TeamViewer folk would look into this and come up with a solution.