NEED HELPPPPP with connecting

Ritalija
Ritalija Posts: 2 ✭✭
edited June 2023 in General questions

Please please please,

Can i contact somebody who could help me to solve my problem, to connect to my work computer TODAY. I've spent all day today trying to connect but it still gives me note that session is stoped. I payed all 200 eu today. As i understand you have to unblock my user so i would start to work with teamviewer TONIGHT. I dont get much help just to solve this issue. I need to know if i'll be able to work tonight and if i can work tomorrow from the house or should i cansel this plan with the teamviewer while i can

(Image removed by a moderator: community guidelines)

image.png


Answers

  • AlenaC
    AlenaC Posts: 918 Moderator ☑

    Thanks for your post @Ritalija ,

    Did you activate your license? Please read and follow the steps here:

    https://community.teamviewer.com/English/kb/articles/53579-how-to-activate-your-remote-access-plan

    As soon as your license is actived, you can use it. Hope this helps. Let us know if you need more assistance. Best, Alena

    Spanish Community Moderator :)

  • Ritalija
    Ritalija Posts: 2 ✭✭
    edited April 2021

    Alena help me please again :( teamviewer kept sending me to pay invoice but with my invoice number it was saying that something went wrong and that there are no invoices for this number, so i never could pay and still CAN"T , so teamviewer stoped working

    image.png


    it says its payed

    image.png


    i cant work it out how to get in contact with somebody who could help me and cant submit a ticket

Trustpilot

Categories

This Week's Leaders