I purchased a license but did not activate it. Can I request for its cancellation?
Hello @EdValencia,
Thank you for your post.
We are unable to affect or provide direct support in cancellation or licensing issues here in the community, for security purposes. Cancellation requests must be received in written form, which is easiest via the ticket system: https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket (Please make sure that you need to submit a ticket with a licensed account.)
Please see the following Community Article: All About Subscriptions. For any individual license questions (incl. cancellation and refund) please contact our team directly.
Kind regards,
Yuri
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