URGENT why am I being denied access to every account
Options
StephanieL
Posts: 2 ✭✭
I cannot connect to any of my remote connections.
This problem was hit or miss for the last few weeks...and then now today NONE of them work.
I was even out of the office today visiting 1 of my remote locations and tried to connect to my own account and was denied as well.
I pay a pretty penny for this service and todays outage was devistating. What seems to be the issue, please advise.
Every attempt states Connection not established - Authentication canceled. this is on EVERY account.
0
Answers
-
Hi Stephanie,
How do you start the connection? And what is your authentication method?
At what point does the error message pop up?
Thanks, Esther
Former Community Manager
0