Send a request for password reset, but do not get e-mail?

VTWDCHUCKS · 2021-04-01T13:20:22+00:00

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I am trying to help a friend reset his paaword. We get to the point where yo ask for a "password reset" , we click and add his e-mail, but never receive an e-mail from Teamviewer.

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JeanK

Hello @VTWDCHUCKS,

Are you sure that the person has an account?

Could you please try to create an account under this specific e-mail?

https://login.teamviewer.com/LogOn#register

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