I have worked remotely before, however today, I cannot connect.
I can send messages, however I cannot connect to work remotely....
I know the other computer is on and connected to internet.
Hello @Helen_1,
I recommend you to first restart the TeamViewer service on your computer.
If this does not solve the issue, you will need to restart the TeamViewer service on the remote computer as well.
We explain how to proceed right here:
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…