I can connect to message, but cannot connect to computer to work remotely.

Helen_1 · 2021-04-13T23:01:48+00:00

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I have worked remotely before, however today, I cannot connect.

I can send messages, however I cannot connect to work remotely....

I know the other computer is on and connected to internet.

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I recommend you to first restart the TeamViewer service on your computer.

If this does not solve the issue, you will need to restart the TeamViewer service on the remote computer as well.

We explain how to proceed right here: