Illegal business practices
Today, on 29.04.2021, I got an invoice for a TeamViewer Business Yearly Subscription.
Yet, on 04.01.2021, I had a written confirmation (ticket #34244177) that my subscription will be terminated on 28.04.2021.
This is the second time your company has done something highly irregular. Indeed, I got on 22.12.2020 an invoice from CreditReform for my 2020 license, to which they added around 110€ of fees. This is an illegal practice in Switzerland, as you are supposed to send a recommended letter before pretending to any late fees. Sending invoices by e-mail does not count as it is not legally binding.
I am writing this here so everyone knows of TeamViewer's shady business practices. I will also file a complaint to Staatssekretariat für Wirtschaft SECO. Hopefully these practices will stop for everyone who is affected.
DO NOT EVER BUY A TEAMVIEWER LICENSE