Remote support license activated, But while login to TeamViewer application it is showing free

Mcdomc · 2021-04-29T13:13:16+00:00

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Mcdomc

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JeanK

Hello @Mcdomc,

I can confirm that your license is not activated on your TeamViewer account.

Please find our guide here:

https://community.teamviewer.com/English/kb/articles/53579-how-to-activate-your-remote-access-plan

Mcdomc

Dear Jean,

Thank you very much for your reply.

However, We haven't receive email from TeamViewer for license activation as mentioned in below screenshot as per the article which you shared. Kindly please support us on this behalf.

Yuri_T

Hi @Mcdomc,

Thanks for your reply.

I have created a support ticket for you in order to assist you further.

Please check your email and wait for an answer from our customer support representative.

I apologize for any inconvenience caused.

Kind regards,

Yuri

Mcdomc

@Yuri_T

Thanks for your kind support. License is activated now its working well.

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