Why do some of my endpoints report that realtime scanning is disabled? How do I troubleshoot ?

I'd like to know if there is a service that should be running. How do I verify that realtime is running?

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Hi,

The only way to be sure is to check the logs or download the eicar test file.

The logs are located in: C:\Program Files\ITbrain\AntiMalware\ITbrainAntiMalware_Logfile.log

Eicar test file: https://www.eicar.org/?page_id=3950 download and run a file.

If you have any issues with the wrong reporting please contact our support for further investigation: support.teamviewer.com

Have you tried our new Product: Malwarebytes Endpoint Protection (integrated) ?