MFA Problem

Ste1111111111111111

Hey, I have a problem with logging into the App when using Ubuntu when the MFA functionality is enabled.

I am using Microsoft's authenticator on my phone, and when I input my username and password into the app, t waits for a minute then asks for the password again.

Has anyone else seen this behaviour and if so, is there a work around (other than disabling MFA)?

Thanks

JeanK

Hello @Ste1111111111111111,

In the app, you should only be able to enter the security code. Not the username and password.

Please review the MFA activation here:

https://community.teamviewer.com/English/kb/articles/66-two-factor-authentication-activation-and-deactivation