I have paid the overdue invoice but Teamviewer is still blocked...please help, I cannot continue wor

Hamgordon · 2021-05-06T11:14:26+00:00

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I have paid the overdue invoice but Teamviewer is still blocked...please help, I cannot continue working.

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thanks for reaching out to us. Welcome to the community :)

Could you please dm me your email address? I will try to assist

Best, Alena

Hi Alena,

Thank you your response.

Is it safe to post our email here??? Are other people allowed to see our conversation?

Thank you for your reply. 😊

I have created a support ticket in order to assist you individually.

Please check your email and wait for an answer from our support team.

Hope this will be helpful.

Kind regards,

Yuri