I have a friend who loves the above software (AOL), I love TV, she might call me and ask to look at Norton cause it is asking something she does not know how to answer. If AOL browser is open the connection won't connect, just hangs and I have to click on the teamviewer.com link which opens a browser, I am now able to right click on the connection tab and close it,,, if the AOL sw is closed it connects with out issue....
I had no idea if this was the right forum...
ETA: Is their a way to turn off caps lock on remote computer? Thank you again