MFA for connections

William_Rodrigues04 · 2021-05-14T14:41:13+00:00

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Hi guys,

I’m configuring the MFA for connections but I’ve realized sometimes even though the device is enabled to have access, the TeamViewer don’t send message asking to allow the access. I would like to know if anyone else is facing the same problem.

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JeanK

Hello @William_Rodrigues04,

I recommend disabling the MFA and enabling it again.

It might be a little bug.

William_Rodrigues04

Hello @JeanK,

It happens randomly. The TeamViewer send the message to phone, the user approve the access but nothing happen. The TeamViewer don't allow the access.

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