How do I turn off Ads?

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MrKim
MrKim Posts: 8 ✭✭

Every @#$% time I remote to a client when I am done I get an ad trying to sell me more TV stuff! EVERY TIME!

How do I turn it off?

BTW I am an American in Taiwan for the Covid Duration and the adds are offering me asian discounts.

Answers

  • JeanK
    JeanK Posts: 7,015 Community Manager 🌍
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    Community Manager

  • MrKim
    MrKim Posts: 8 ✭✭
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    I found it funny that when I tried to turn it off it gave me a warning that I might miss something important. It you limited it to stuff that is important I would leave it on. I would even leave 7it on for stuff that is NOT important if, when I clicked don't show this again you didn't show it again. I just keep getting the same thing over and over.

  • dricciedu
    dricciedu Posts: 1
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    I do not see this option on the Mac version - Version: 15.19.4 (4e9fde45e28)

    Not only are these popups annoying to us as a paying customer, they will not dismiss properly and usually end up as a gray or white box overlaying the TeamViewer GUI, causing us to need to force quit the program. This is unacceptable.

  • CristianPrf
    CristianPrf Posts: 1
    edited September 2022
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    Absolutely, we are paying for this! Why do we have to see those ads. Besides, clicking on "don't show this again" does NOTHING.

    This is beyond annoying.

  • MrKim
    MrKim Posts: 8 ✭✭
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    Well, this is interesting. The solution proposed by JeanK which to a solution by Esther refers to version 15.8.3. It is over two years since that post. I am on version 15.34.4 and no such check box exists. In the location shown.


  • JeanK
    JeanK Posts: 7,015 Community Manager 🌍
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    Hello @MrKim,

    Thanks a lot for reaching out! 🙌

    In the meantime, the option has moved to the Account tab:

    I hope this could help, and sorry for the confusion!

    /JeanK

    Community Manager