Lost remote control to one PC
I've been connecting to 4 different PC's without any issues, but all of a sudden I'm now unable to remote control one of the PC's? I can login to view their screen but I'm unable to take control?
Any assistance would be gratefully received.
Find more posts tagged with
Sort by:
1 - 2 of
21
Hello @Geosurfer,
You need to make sure Full Access is enabled on both computers.
Please follow the procedure as described below:
Community Manager
Sort by:
1 - 1 of
11
Many thanks JeanK
I had already checked this and all set correctly. We have just found a workaround though so all solved. Here's our solution:
If you click on Actions and then click on the “Disable remote input” checkbox you can then take full control of the pc
Thanks again
Many thanks JeanK
I had already checked this and all set correctly. We have just found a workaround though so all solved. Here's our solution:
If you click on Actions and then click on the “Disable remote input” checkbox you can then take full control of the pc
Thanks again