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I use TeamViewer Host on Android and it is impossible to remotely wake the device after a period of time. To rectify this, I have a custom app that starts the TeamViewer activity upon receiving normal and high priority FCM data messages. This solution works reliably for me. This raises the question: Why doesn't TeamViewer…
I've tried to connect to a remote company PC (with quicksupport installed) using the https://web.teamviewer.com/remote-support but I don't seem to be able to choose the type of session to start the session as mentioned in this article: So after clicking Start session, I'm not prompted to choose a connection method. Rather…
The panel with the group name takes up too much space. The group title isn’t important enough to justify using so much screen space. The title could be smaller and I don't need to see the group description. I would rather see more of the list of my devices.
The Request I’d love to see TeamViewer add native support for Windows 11 Snap Layouts (the popup that appears when hovering over a window's maximize button) during remote control sessions. Why this is needed: Currently, remote session windows DO NOT allow for this convenience improvement but the main window does. On remote…
I'm a church treasurer. I have TeamViewer on my home computer. Just installed it on this new laptop to use at church. I must have screwed up a setting somewhere. The new church machine can see and remotely run my home machine. But my home machine says that the church machine is offline. At the moment they're both open side…
This worked ok for a few days and then stopped. When I try to remote from Computer into my phone (it is on my desk) it shows a black screen with the pin number entry. However this does not show on the Ccomputer - so I cant ever unlock it remotely !! Is this normal? The whole point of temviewer for me is to be able to log…
Operating system: Android Version: 15.72.19 Release date: 2025-11-25 Improvements A minor bugfix has been implemented to reduce load during client startup. Resolved visual glitches on the Connect tab that occurred when interacting with list elements. Session codes are now supported, enabling cross-platform session syncing…
Operating system: iOS Version: 15.72.2 Release date: 2025-11-24 Improvements A minor bugfix has been implemented to reduce load during client startup.
I was connecting to team viewer support app through my remote control to a customer Samsung phone the connection was cancelled before going through but then customer phone locked she can't unlock it it just have a voice saying device locked you shared screen how do I solve this
Operating system: Android Version: 15.71.877 Release date: 2025-10-28 Improvements A minor bugfix has been implemented to reduce load during client startup. Improved the deep linking implementation for Android Login to ensure more reliable redirection from external browsers and a smoother user experience. The Login flow…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…