I can access and control the curser using TeamViewer. I cannot see pulldown boxes or icons .

toberlin

How do I see the pulldown boxes and icons on the desktop I'm controlling? I don't think its a security issue. Seems more like a graphics issue. Help?

Justin

Hello @toberlin,

That shouldn't be a problem on our part. However, you might want to update TeamViewer to the newest version, as that might fix it.

Here is the link to download the newest TeamViewer version:

https://www.teamviewer.com/en/download/windows/

In addition, you should also update all your drivers on your system, especially your graphic drivers.

Please update us, if you've been able to solve your problem.

Best,

Justin