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I can access and control the curser using TeamViewer. I cannot see pulldown boxes or icons .

toberlin
toberlin Posts: 1 Newbie

How do I see the pulldown boxes and icons on the desktop I'm controlling? I don't think its a security issue. Seems more like a graphics issue. Help?

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Answers

  • Justin
    Justin Posts: 180 Moderator

    Hello @toberlin,

    That shouldn't be a problem on our part. However, you might want to update TeamViewer to the newest version, as that might fix it.

    Here is the link to download the newest TeamViewer version:



    In addition, you should also update all your drivers on your system, especially your graphic drivers.


    Please update us, if you've been able to solve your problem.


    Best,

    Justin

    German Community Moderator

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