2 factor authentication

mpvbarb

Yesterday we added a new employee. When he tried to login using our user name and password he was prompted to use 2 factor authentication - and then asked for a security code. I had allowed his device and his IP address.

How does he avoid the 2 factor authentication, security code circle?

JeanK

Hello @mpvbarb,

Please find how to use Two-Factor-Authentication here:

https://community.teamviewer.com/English/kb/articles/4711-what-is-two-factor-authentication-for-your-teamviewer-account