Set up your TeamViewer Account if Two-Factor Authentication is enforced - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p>Two-factor authentication (TFA) for your <a href="https://community.teamviewer.com/English/kb/articles/4442-what-is-a-teamviewer-account" rel="nofollow noreferrer ugc">TeamViewer account</a> provides an <strong>extra layer of protection to secure your TeamViewer account</strong> from unauthorized access. </p><p>In addition to your password, a second factor (security code) is needed to log in to your TeamViewer account.</p><p>You have received an e-mail informing you that your license administrator has enforced this setting on your TeamViewer account. You will learn here how to set it up in order to access your TeamViewer account.</p><p>📌<strong>Note: </strong>This is a one-time action.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="set-up-two-factor-authentication">Set up Two-Factor-Authentication</h2><p>🎦 To setup Two-Factor-Authentication on your TeamViewer account, please follow the instructions of the video below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/9F6AtMo286w\/hqdefault.jpg","videoID":"9F6AtMo286w","showRelated":false,"url":"https:\/\/youtu.be\/9F6AtMo286w","embedType":"youtube","name":"Set up your TeamViewer Account via enforced Two-Factor-Authentication","frameSrc":"https:\/\/www.youtube.com\/embed\/9F6AtMo286w?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/9F6AtMo286w" rel="nofollow noreferrer ugc"> https://youtu.be/9F6AtMo286w </a> </div><p><br></p><p>🔀 Alternatively, you can also follow our step-by-step guide here:</p><p>1) Open the e-mail informing you about the Two-Factor-Authentication setup (as below) and select the <strong>SET UP TWO-FACTOR-AUTHENTICATION </strong>button. You will be redirected to the Sign In page.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/FFS7DT94OD01/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/FFS7DT94OD01/image.png" alt="image.png" height="706" width="573" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>2) Now, enter your <strong>TeamViewer Account credentials</strong> and select <strong>Sign In</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/5QYJFL6KCJA8/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/5QYJFL6KCJA8/image.png" alt="image.png" height="709" width="1047" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3) A message informing you that Two-Factor-Authentication is required for your Account. Select <strong>Take me to TFA</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/UTOI7YF6RWLG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/UTOI7YF6RWLG/image.png" alt="image.png" height="447" width="483" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>4) As described in the dialog, make sure to download and install one of our recommended <a href="https://community.teamviewer.com/English/kb/articles/4615-security-codes-and-apps-for-two-factor-authentication" rel="nofollow noreferrer ugc">Two-Factor-Authentication apps</a> and <strong>scan the QR code</strong> that is displayed on your screen. Once done, click <strong>Continue</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/3QB0OD48MDKI/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/3QB0OD48MDKI/image.png" alt="image.png" height="449" width="485" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>5) Now, <strong>save your recovery code</strong> by selecting one of the methods proposed and clicking <strong>Continue</strong>.</p><p>ℹ We recommend downloading the code and saving it in a secured cloud-based folder.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/YAAFQWX71BKA/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/YAAFQWX71BKA/image.png" alt="image.png" height="443" width="481" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>6) <strong>Enter </strong>the <strong>security code</strong> displayed in your Two-Factor-Authentication application and select <strong>Activate</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/5NYD11KBLM40/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/5NYD11KBLM40/image.png" alt="image.png" height="444" width="482" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>7) You are done! You have now set up successfully Two-Factor-Authentication for your TeamViewer account. Click <strong>Continue</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/8NSY210OTL33/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/8NSY210OTL33/image.png" alt="image.png" height="441" width="481" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="log-in-to-your-teamviewer-account">Log in to your TeamViewer account</h2><p>The setup is a one-time action. To log in to your TeamViewer account, please follow the instructions described in the video here:</p><h3 data-id="log-in-to-your-teamviewer-via-two-factor-authentication">Log in to your TeamViewer via Two-Factor-Authentication</h3><div class="js-embed embedResponsive" data-embedjson="{"height":150,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/c3LitLU-rU4\/hqdefault.jpg","videoID":"c3LitLU-rU4","showRelated":false,"url":"https:\/\/youtu.be\/c3LitLU-rU4","embedType":"youtube","name":"Log in to your TeamViewer Account with TFA","frameSrc":"https:\/\/www.youtube.com\/embed\/c3LitLU-rU4?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/c3LitLU-rU4" rel="nofollow noreferrer ugc"> https://youtu.be/c3LitLU-rU4 </a> </div><p><br></p><p>🔀 Alternatively, you can also check our step-by-step guide below:</p><p>1) <strong>Open</strong> TeamViewer</p><p>2) Click on the <strong>user icon</strong> on the top right corner and select <strong>Sign In</strong></p><p>3) Enter your TeamViewer Account <strong>credentials</strong> and press <strong>Sign In</strong></p><p>4) Open your Authentication app in which you have configured the TeamViewer Two-Factor-Authentication, enter the security code, and press <strong>Sign In.</strong></p><p><br></p><h3 data-id="-3"></h3> </article> </main>
