Delete devices in bulk - TeamViewer Support
<main> <article class="userContent"> <p>You can delete devices in bulk via the TeamViewer Management Console. Once a device is deleted, it is no longer assigned to your TeamViewer account.</p><p>š<strong>Note:</strong> You can only delete your own devices or devices shared with <strong>Read/Write</strong> access permissions.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to TeamViewer Business, Premium, Corporate, and Tensor customers.</em></p></div></div><p><br></p><h3></h3><h2 data-id="how-to-delete-devices-in-bulk">How to delete Devices in bulk</h2><p>To delete devices in bulk, please follow the instructions below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/PmnmUThsxkk\/hqdefault.jpg","videoID":"PmnmUThsxkk","showRelated":false,"url":"https:\/\/youtu.be\/PmnmUThsxkk","embedType":"youtube","name":"Delete devices in bulk","frameSrc":"https:\/\/www.youtube.com\/embed\/PmnmUThsxkk?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/PmnmUThsxkk" rel="nofollow noreferrer ugc"> https://youtu.be/PmnmUThsxkk </a> </div><ol><li>Click on <strong>All</strong> in the <strong>Groups</strong> menu</li><li>Enable the toggle <strong>Show only Managed Devices</strong></li><li><strong>Select the devices</strong> you want to unmanage </li><li>Click on the <strong>Delete selected </strong>button (trash can icon) in the blue menu bar at the top</li><li>Confirm the action by clicking <strong>Yes</strong></li><li>A confirmation message will appear. Click <strong>OK</strong></li></ol><p><br></p><h3 data-id="-1"></h3><h2 data-id="how-to-multi-select-devices">How to multi-select devices</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ADOCK4OZ7RRT/multi-select-devices.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ADOCK4OZ7RRT/multi-select-devices.gif" alt="Multi-select devices.gif" height="1074" width="1932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>To make device deletion easier, you can multi-select them.</p><ol><li><strong>Select </strong>a device.</li><li>Press and hold <strong>SHIFT.</strong></li><li>Click the <strong>last device</strong> on the list you want to select.</li></ol><p>ā <strong>Important:</strong> Do not click on the checkboxes when selecting the devices, as it won't allow you to multi-select.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="how-to-handle-devices-not-managed-by-you">How to handle devices not managed by you</h2><p>You cannot remove devices owned by other users, but you can check which device is assigned to which user so you can easily find out who to get in contact with. Furthermore, you can determine if a device is an external device by filtering on theĀ <strong>Assigned </strong>filter in the Managed Devices tab.Ā </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/N28YF6EKROOH/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/N28YF6EKROOH/image.png" alt="image.png" height="1008" width="1934" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>PleaseĀ <strong>contact the device owner</strong>Ā andĀ <strong>ask them to remove it</strong>Ā from their account.</p> </article> </main>
