Configure Android Apps with MDM - TeamViewer Support
<main> <article class="userContent"> <p><br></p><p>Learn how to configure the different Android Apps of TeamViewer with the help of AppConfig and your Mobile Device Management (MDM) solution.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users. The configuration requires an MDM that supports AppConfig (</em><a href="https://www.appconfig.org/" rel="nofollow noreferrer ugc"><em>https://www.appconfig.org/</em></a><em>).</em></p></div></div><p><br></p><h3></h3><h2 data-id="introduction">Introduction</h2><p>AppConfig is a technological standard to provide configuration of Android and iOS apps. It allows the configuration of the apps through MDM software. In regards to Android, the configurable part is limited to Android enterprise. For more information, please refer to the AppConfig community page: <a href="https://www.appconfig.org/" rel="nofollow noreferrer ugc">https://www.appconfig.org/android/</a>.</p><p>Some MDMs show a preconfigured form with the configuration possibilities, and you can fill in the values. Some don't show it, and you have to manually configure the key and its value; therefore, we will also provide the key for each configuration.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="disclaimer">Disclaimer</h2><p>Please <a href="https://support.teamviewer.com/a/" rel="nofollow noreferrer ugc">contact the TeamViewer Support</a> team to get your Company or Account ID.</p><p> </p><h2 data-id="configuration-keys">Configuration keys</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/3DF5NGOST5HL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/3DF5NGOST5HL/image.png" alt="image.png" height="454" width="1090" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="find-the-keys-here-for-you-to-copypaste%3A">Find the keys here for you to copy/paste:</h3><p><strong>Property: </strong>(Deprecated) Keep Alive Server Name</p><p><strong>Key: </strong>keepAliveServerName</p><p><strong>Description:</strong> (Deprecated) Let the app connect to a dedicated router.</p><p><strong>Remote Control: </strong>✅</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot)</strong> : ✅</p><p>_______</p><p><strong>Property: </strong>Conditional Access Servers</p><p><strong>Key: </strong>conditionalAccessServers</p><p><strong>Description:</strong> Let the app connect to one of the given dedicated routers. Separate the routers by semicolon</p><p><strong>Remote Control: </strong>✅</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ✅</p><p>_______</p><p><strong>Property: </strong>Configuration ID</p><p><strong>Key: </strong>ConfigurationID</p><p><strong>Description:</strong> Configuration ID from the Management Console is used to automatically assign the device to a TeamViewer account after start of the Host app</p><p><strong>Remote Control: </strong>❌</p><p><strong>QuickSupport</strong>: ❌</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ❌</p><p>_______</p><p><strong>Property: </strong>Assignment ID</p><p><strong>Key: </strong>AssignmentID</p><p><strong>Description:</strong> Assignment ID is used to automatically assign the device as a Managed Device after start of the Host app. The TeamViewer account the device is assigned to is defined in the TeamViewer Management Console.</p><p><strong>Remote Control: </strong>❌</p><p><strong>QuickSupport</strong>: ❌</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ❌</p><p>_______</p><p><strong>Property: </strong>API Token</p><p><strong>Key: </strong>partnerListApiToken</p><p><strong>Description:</strong> Api Token needed to add a device to a group automatically. Group ID + Api Token is mandatory to add the device.</p><p><strong>Remote Control: </strong>✅</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>❌</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ✅</p><p>_______</p><p><strong>Property: </strong>Device Name</p><p><strong>Key: </strong>partnerListDeviceName</p><p><strong>Description:</strong> Change the device name that is used to add the device to a group. By default, we take the device name consists of the brand, model and Serial (if accessible)</p><p><strong>Remote Control: </strong>✅</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ✅</p><p>_______</p><p><strong>Property: </strong>Group ID</p><p><strong>Key: </strong>partnerListGroupId</p><p><strong>Description:</strong> Group ID that the device will be added to. Group ID + Api Token is mandatory to add the device.</p><p><strong>Remote Control: </strong>✅</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>❌</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ✅</p><p>_______</p><p><strong>Property: </strong>Whitelist Accounts</p><p><strong>Key: </strong>whitelistAccounts</p><p><strong>Description:</strong> Add whitelisted accounts by adding their Account ID separated by semicolon.</p><p><strong>Remote Control: </strong>❌</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ❌</p><p>_______</p><p><strong>Property: </strong>Whitelist Companies</p><p><strong>Key: </strong>whitelistCompanies</p><p><strong>Description:</strong> Add whitelisted companies by adding their Company ID separated by semicolon.</p><p><strong>Remote Control: </strong>❌</p><p><strong>QuickSupport</strong>: ✅</p><p><strong>Host: </strong>✅</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ❌</p><p>_______</p><p><strong>Property: </strong>Assist AR Module Config ID</p><p><strong>Key: </strong>customModuleConfigId</p><p><strong>Description:</strong> Add your Assist AR module config ID from the Management Console to show Customer Terms of Service.</p><p><strong>Remote Control: </strong>❌</p><p><strong>QuickSupport</strong>: ❌</p><p><strong>Host: </strong>❌</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ✅</p><p>_______</p><p><strong>Property: </strong>Session Request Configuration ID</p><p><strong>Key: </strong>sessionRequestConfigurationId</p><p><strong>Description:</strong> Add your session request configuration ID from the Management Console, so that the user is able to request a session without sharing the TeamViewer ID.</p><p><strong>Remote Control: </strong>❌</p><p><strong>QuickSupport</strong>: ❌</p><p><strong>Host: </strong>❌</p><p><strong>TeamViewer Assist AR (formerly TeamViewer Pilot):</strong> ✅</p><p> </p> </article> </main>
