Management Console - General information - TeamViewer Support
<main> <article class="userContent"> <p><br></p><p>The <a href="https://login.teamviewer.com/LogOn" rel="nofollow noreferrer ugc">TeamViewer Management Console</a> is a web-based management platform for intuitively managing your TeamViewer contacts and logging TeamViewer connections.</p><p>In addition, the TeamViewer Management Console provides extensive functions for managing several TeamViewer accounts and managing them through an administrative account (<a href="https://community.teamviewer.com/t5/Knowledge-Base/How-to-add-Users-to-a-Company-Profile/ta-p/3573" rel="nofollow noreferrer ugc">company profile</a>).</p><p>The TeamViewer Management Console can be reached via the Internet using a web browser – as a result, it can be called up independently of the operating system. A local database or Microsoft SQL server is not necessary.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer free users and customers with a </em><a href="https://www.teamviewer.com/en/content/remote-work/" rel="nofollow noreferrer ugc"><em>Remote Access</em></a><em>, </em><a href="https://www.teamviewer.com/en/pricing/" rel="nofollow noreferrer ugc"><em>Business, Premium, Corporate</em></a> <em>or </em><a href="https://www.teamviewer.com/en/teamviewer-tensor/" rel="nofollow noreferrer ugc"><em>Tensor plan</em></a><em>.</em></p></div></div><p> </p><h3></h3><h2 data-id="accessing-the-management-console">Accessing the Management Console</h2><p>There are several ways to reach the TeamViewer Management Console:</p><ul><li>Directly access the Management Console via <a href="http://login.teamviewer.com" rel="nofollow noreferrer ugc">http://login.teamviewer.com</a></li><li>On <a href="https://www.teamviewer.com" rel="nofollow noreferrer ugc">TeamViewer's main page</a>, click the icon of a person in the upper right corner and choose Management Console from the drop-down:</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/MJANGUIAMAAY/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/MJANGUIAMAAY/image.png" alt="image.png" height="334" width="1287" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><ul><li>In the full version of TeamViewer, navigate to the <strong>Hamburger menu</strong>. You now have the option to open the Management Console via the <strong>Connection</strong> tab → <strong>Open Design & Deploy...</strong> or <strong>Open service queue...</strong> . If you prefer, you can also open the Management Console by clicking <strong>Open User management...</strong></li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/J6HLQIXSX7UC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/J6HLQIXSX7UC/image.png" alt="image.png" height="609" width="900" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>💡Hint: </strong>The links found in the Hamburger menu of the TeamViewer application will automatically log you into the Management Console, as long as you are logged in to the TeamViewer application's Computers & Contacts.</p><p>Once you reach the Management Console, you will be able to log in to your TeamViewer account using your account credentials. If you do not have set up an account yet, please do so now under <a href="https://login.teamviewer.com/LogOn#register" rel="nofollow noreferrer ugc"><strong>Sign Up</strong></a>. </p><p><br></p><h3 data-id="-1"> </h3><h2 data-id="features-of-the-management-console">Features of the Management Console</h2><p><em>Please check the </em><a href="https://service.teamviewer.com/en-en/overview" rel="nofollow noreferrer ugc"><em>full comparison of the different TeamViewer plans on our website</em></a><em> to see which features are available for your plan.</em></p><p>The basic functions for connection, account, and Computer & Contact management are available to all users.</p><ul><li>Managing their computer & contact list (add, edit and delete computers and contacts). </li><li>Storing notes and additional information for computers and contacts. </li><li>Direct connection setup to a computer or contact from within the browser. </li><li>Managing their own TeamViewer account. </li><li>Creation of custom TeamViewer modules (limited). </li><li>Functions of the service queue </li><li>Developing own plug-ins, add-ons, and scripts for integration into own systems using the TeamViewer API or SDK. </li><li>Configure setting policies for TeamViewer installed your devices from one location.</li></ul><p>Licensed users have access to the following additional functions (functions vary dependant on license type): </p><ul><li>Creating and managing a TeamViewer company profile. </li><li>Overview of connections and connection details for the computers and contacts.</li><li>Logging and managing the TeamViewer connections. </li><li>Commenting outgoing connections after the end of a session. </li><li>Billing the connections based on individually stored charge rates. </li><li>Exporting connection data to Microsoft Excel or as HTML file for printing purposes. </li><li>Importing TeamViewer Manager data. </li><li>Unlimited creation of custom TeamViewer modules. </li><li>Remote Monitoring with Remote Management. </li></ul><p><br></p><h3 data-id="-2"></h3><h2 data-id="further-information">Further information </h2><p><strong>📌Note</strong>: <em>Some functions of the TeamViewer Management Console, such as </em><a href="https://community.teamviewer.com/t5/TeamViewer-12/Intro-to-User-Management-Video/m-p/4223#M1388" rel="nofollow noreferrer ugc"><em>User Management</em></a><em> and </em><a href="https://community.teamviewer.com/t5/Knowledge-Base/About-incoming-and-outgoing-connections-reports/ta-p/2625" rel="nofollow noreferrer ugc"><em>Connection Reporting</em></a><em>, are available only in conjunction with a TeamViewer Premium, Corporate or Tensor plan, and a </em><a href="https://community.teamviewer.com/t5/Knowledge-Base/All-about-the-TeamViewer-company-profile/ta-p/3573" rel="nofollow noreferrer ugc"><em>Company Profile</em></a><em>. </em></p><p>Use the TeamViewer Management Console for some of the following tasks:</p><ol><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/Using-a-Master-Account-for-the-TeamViewer-Management-Console/ta-p/24321" rel="nofollow noreferrer ugc"><strong>Centralized management of multiple TeamViewer accounts</strong></a> at a company level using User management.</li><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/TeamViewer-modules/ta-p/30163" rel="nofollow noreferrer ugc"><strong>Customized TeamViewer modules</strong></a> with your logo, colors, and texts to fit your corporate identity.</li><li>Configure <a href="https://community.teamviewer.com/t5/Knowledge-Base/How-to-add-a-new-settings-policy/ta-p/4860" rel="nofollow noreferrer ugc"><strong>setting policies</strong></a> for TeamViewer installed your devices from one location.</li><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/Improve-support-in-teams-with-the-Service-Queue/ta-p/3803" rel="nofollow noreferrer ugc"><strong>Management of customer's support requests</strong></a>, similar to a ticket system.</li><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/About-incoming-and-outgoing-connections-reports/ta-p/2625" rel="nofollow noreferrer ugc"><strong>Logging TeamViewer connections</strong></a> for <a href="https://community.teamviewer.com/t5/Knowledge-Base/Creating-Charge-Rates/ta-p/3966" rel="nofollow noreferrer ugc">billing </a>purposes or similar tasks.</li><li><strong>Monitoring and tracking</strong> of your devices to improve the fault-free operation of your computers and devices.</li><li>TeamViewer <strong>connections out of the web browser: </strong><a href="https://community.teamviewer.com/English/kb/articles/108684-web-client" rel="nofollow noreferrer ugc">Web Client </a></li><li><strong>Management</strong> of TeamViewer contacts and computers.</li><li>Developing own <strong>plug-ins, add-ons and scripts</strong> for integration into own systems using the TeamViewer API or SDK.</li></ol><p><strong>📌Note</strong>: To be able to use the TeamViewer Management Console, you need a <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-a-TeamViewer-Account/ta-p/4442" rel="nofollow noreferrer ugc">TeamViewer account</a>.</p><p><strong>💡Hint</strong>: Find a detailed description in the <a href="https://www.teamviewer.com/en/support/documents/" rel="nofollow noreferrer ugc">Manual for the Management Console</a>.</p><p><strong>💡Hint</strong>: If you would like to get an in-person session with one of our specialists and <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-the-TeamViewer-Academy/ta-p/24985#toc-hId--1364741353" rel="nofollow noreferrer ugc">learn more about the Management Console in detail</a>, you should visit our <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-the-TeamViewer-Academy/ta-p/24985" rel="nofollow noreferrer ugc">TeamViewer Academy</a> and book an individual session with one of our pros. <a href="https://www.teamviewer.com/en/support/contact/" rel="nofollow noreferrer ugc">Contact us also for customized training packages</a>.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="look-and-feel">Look and Feel</h2><p>Once logged in to the Management Console, you see the Welcome page with some general information, quick links, and an explanation for an easy start in the main part as well as navigation on the left and your user account in the top right corner:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/EA653ECCI35J/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/EA653ECCI35J/image.png" alt="image.png" height="943" width="1899" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>Depending on your license, you see a blue-themed Management Console or the Tensor grey-themed version for our Enterprise customers:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/7S9NWFNPA0LT/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/7S9NWFNPA0LT/image.png" alt="image.png" height="942" width="1904" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
