Hi All,
I had taken a yearly subscription last year and after using it for 3-4 months I stopped using it. I tried to find how to cancel the subscription but TeamViewer have purposefully made it so complex that it keeps going into loops and can't even reach the point where I can raise a ticket. ( your community pages are full of such instances and shows they have never acted on them) and I raised the questions in the community forum only to get automated answers and links which never worked.
In the end I deleted the account thinking it would automatically cancel the subscription. However that was not the case. I was sent another invoice this year to continue and I was surprised to see it. I again recreated the account and tried to find out how to cancel the subscription but to no avail.
I have not paid as I was not using it for more than a year. And now I am getting mail from a debt collecting agency to pay, This is stooping too low on TeamViewer's part where you are purposefully harassing old customers who are not even using your services now.
