Is there a way to disable the teamviewer ad pop-ups?

sammy22

I have a corporate account, and it's always been a nuisance to get their ad pop-ups every time I close a connection. But it's only been a nuisance.

Recently, however, I find that there is some sort of bug that makes an empty pop-up come up. It has no buttons, and it overrides the UI. So the only way to get rid of it is to quit the app and reopen it, losing all my other connections. All for an ad for a service I already pay $200/mo for.

I use a MacBook Pro.

Thanks!

sammy22

Thank you!!!

JeanK

Hello @sammy22,

You can disable ads from your TeamViewer clients by disabling it within the Advanced TeamViewer options:

https://community.teamviewer.com/English/discussion/comment/98469#Comment_98469

cdforget

This is happening on the Mac as well. Any status on how to disable? It actually crashes the client when I click on the ad to stop showing. I have to restart Teamviewer after a force quit.

JeanK

Hello @cdforget,

Don't worry, this is also available for macOS 😊

You will find it in your Advanced options.

📌Note: This feature is only available from version 15.10

If you are using an older version of TeamViewer and the box is not available, please

Contact our customer support

sammy22

Thank you!!!